A365 Ltd – Terms & Conditions

By accessing and using A365 Ltd's website and services, you are deemed to have accepted these Terms & Conditions. Please read them carefully before using the platform for the first time. If you do not agree with any part of these terms, please discontinue use of the platform.

These Terms & Conditions constitute a legally binding agreement between A365 Ltd and its users. A365 Ltd reserves the right to amend these terms at any time. Continued use of the platform following any changes will be considered acceptance of the revised terms.

A365 Ltd is an internationally licensed online gaming platform. Our services are available only to users in countries where online gaming is legally permitted. It is each user's responsibility to understand and comply with the laws of their own country.

To open an account with A365 Ltd, the following conditions must be met:

• You must be 18 years of age or older.
• Each individual may register one account only.
• Accurate and truthful information must be provided at the time of registration.
• Opening multiple accounts from the same IP address or device is prohibited.
• Accounts cannot be transferred to another person under any circumstances.

After registration, A365 Ltd may request identity verification documents — such as a national ID, passport, or other valid document — at any time. Withdrawals may be withheld until this KYC (Know Your Customer) process is completed. This is done solely for your protection.

Keep your password and login credentials strictly confidential. If you suspect any unauthorized access to your account, contact our support team immediately. The account holder is solely responsible for all activity on their account.

Deposits and withdrawals on A365 Ltd can be made via bKash, Nagad, Rocket, and bank transfer. The following payment rules are mandatory:

• All deposits and withdrawals must be made through an account in your own name.
• Payments made to or from third-party accounts are strictly prohibited.
• Minimum deposit amount: ৳300 BDT.
• The minimum withdrawal amount is ৳500 BDT.
• Withdrawals are typically processed within 15 minutes to 24 hours.
• Large withdrawals may be held pending completion of KYC verification.

In cases of money laundering or suspicious financial activity, A365 Ltd reserves the right to notify the relevant authorities. All transactions are processed through secure SSL-encrypted channels.

A365 Ltd offers a variety of bonuses and promotions, each with its own specific terms that must be read carefully. General bonus rules are outlined below:

• The welcome bonus is available to new players only and applies to the first deposit exclusively.
• A wagering requirement must be met before bonus funds can be withdrawn.
• Wagering requirements are typically 10x to 30x the bonus amount.
• Every bonus has an expiry date; any unused bonus will be cancelled once it expires.
• The same bonus cannot be claimed more than once.
• If bonus abuse is detected, the bonus and any associated winnings will be forfeited.

Winnings from free spin bonuses are also subject to wagering requirements. Cashback bonuses generally carry no wagering requirement, but please check the terms of each specific promotion.

The following rules apply when placing bets on A365 Ltd and cover all betting markets:

• Once confirmed, a bet cannot be changed or cancelled.
• If a cash-out option is available, it must be used within the specified time window.
• Any bets placed at abnormal odds due to a technical error will be considered void.
• A365 Ltd reserves the right to void any bet placed through match fixing or any other form of unfair advantage.
• Odds change rapidly in live betting — the odds at the time of confirmation are final.
• A maximum win limit may apply per event.

In Sports Betting, if a match is abandoned or postponed, the bet is generally voided and the stake returned. However, if the match result has already been determined, that result stands as final.

The following activities are strictly prohibited on A365 Ltd. Any violation will result in immediate account closure:

• Creating or operating multiple accounts.
• Registering with false information to take advantage of the bonus system.
• Using another person's account or sharing your account with someone else.
• Placing bets using software, bots, or any automated means.
• Attempting to circumvent or breach the platform's security systems.
• Engaging in money laundering or any illegal financial activity.
• Engaging in fraudulent conduct toward other players.

A365 Ltd reserves the right to temporarily or permanently suspend an account under the following circumstances:

• Violation of these Terms & Conditions.
• If inaccurate information is provided during KYC verification.
• If suspicious financial activity is detected.
• If bonus abuse is found to have occurred.
• Under court order or directive from a regulatory authority.

Users may close their account at any time by contacting the support team. Any eligible balance will be refunded, though bonus balances will be forfeited.

A365 Ltd takes your personal information seriously. Details provided at registration are used solely for service delivery and identity verification. Your data is never sold or shared with third parties.

However, information may be disclosed where required by law or upon request from a government authority. For more details, please refer to our Privacy Policy.

A365 Ltd is committed to responsible gaming. We believe gaming should be enjoyable, not compulsive. To support this, we offer the following tools:

• Option to set daily, weekly, or monthly deposit limits.
• Account cool-off periods for a set duration.
• Permanent self-exclusion option available.
• Tools to track your gaming time.

If you feel that gaming is having a negative impact on your life, please contact our support team immediately. For more information, visit our Responsible Gaming page.

A365 Ltd reserves the right to update these Terms & Conditions at any time. For significant changes, a notification will be sent to your registered email. The "Last Updated" date at the top of the page always reflects the most recent version.

Continued use of the platform after any changes take effect will be considered acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions or concerns about these Terms & Conditions, please get in touch with us:

• Live Chat: Bengali-language support is available 24/7.
• Email: support@a365ltd.net
• Average Response Time: In under 2 minutes.

Our team will respond to complaints within 48 hours of submission. For complex matters, we aim to resolve them within 7 business days.